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| We want you to be delighted every time you shop with us so we make our returns policy very simple.
Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase just return it to us in its original unused condition within 30 days and we will issue a full refund for the price of the item.
We will also be happy to refund the delivery charge if the return is a result of our error.
To make a return please follow the following procedure:
1) Call us on 0208 460 9999 for an RMA number.
2) Wrap the package securely, including any details of failure. (Please include sample prints if relevant.)
3) Please then send the package with details of your name, address, email address, telephone number and the RMA number to:
CONSUMABLES LTD
UNIT B2 PEILLS COURTYARD
BOURNE ROAD
BROMLEY
KENT
BR2 9NS
For your protection we recommend that you use a recorded delivery service or obtain a Proof of Posting certificate.
Please note that any product returned to us without prior authorisation (RMA number) will not be credited. You will have the option to have the goods returned to you at your expense, or have the goods disposed of by us. In either case a £5.00 administration fee will be charged. |
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